We accept deposits electronically via Paypal(cory@denzilsgoldens.com), Venmo(denzilsgoldens) or via Zelle.  We also accept personal checks, money orders and cashier checks via the mail or in person.  In addition, cash is acceptable if paid in person.  We encourage personal checks or Venmo, as that allows you a copy for your records, and is the most reliable method for ensuring you/us are not charged CC processing fees.   Please do always check with us before sending any type of reservation fee/deposit, and be sure to view our Puppy Purchase Agreement/Health Guarantee prior to sending!

We are unable to refund reservation fees/deposits.  Your fee is transferable to a different litter any time in the future. Unfortunately, experience has taught us we have to be firm with this policy.  The ONLY time we will refund a deposit is if we are unable to provide a puppy of the gender requested from the litter the deposit was placed on.  We are always happy to move deposits to other litters etc!  You may view our Puppy Purchase Agreement which includes our reservation fee/deposit policy, here on our website under the Health Guarantee Tab before placing your deposit.  Please consider this policy BEFORE placing your deposit:)  Please do always check with us before sending any type of deposit, and be sure to read through the Puppy Purchase Agreement/Health Guarantee under the specific Health Guarantee Tab as a reservation fee/deposit sent does imply consent to that agreement, as stated in our Puppy Purchase Agreement.  We appreciate your attention to this matter, as clear understanding of our deposit policy does prevent misunderstandings in the future! 🙂 

Your puppy will come freshly bathed, with a small blanket smelling like mama.    You will receive a packet of paperwork which includes AKC registration, your puppy’s pedigree, their parent’s health clearances, proof of vaccination and worming, and tips and training ideas for your first days home.  We now offer complimentary microchipping as a service! Your puppy will come with their dew claws intact, extremely well socialized, exposed to our small children, and our other dogs.  Also, we are super excited that each of our pups are going home on AWESOME nutrition, Life’s Abundance.  We have researched so much and finally found a 5 star food each of our dogs is doing great on.  Each puppy is checked over thoroughly shortly before pickup by our vet, Cody Ames, at Tonasket Veterinary Service, so that you and we both know you are getting a 100% healthy dog.  You will receive a copy of your 3 year health guarantee, which guarantees against hip, heart, eye and cardiac defects for the first 3 years of life among other things.  Your puppy packet includes copies of health certs for dam and sire, pedigrees, puppy tips, training ideas, 30 days of health insurance and more!  We always find fun things for puppy packets  which vary, but include stuffed animals, kongs, pictures of mom and dad and more.  It is super special and fun for us to put them together, thinking of the new families that get to enjoy these precious pups <3!

We have moved towards largely selecting puppies for our customers. Don’t despair….if you strongly want to pick your own puppy we definitely take that into mind. To explain…..We do a very involved process temperament testing our puppies, and it tells us many things about them. How sensitive they are to noise, how they react and how they recover from it, how they react and recover from pain( which might sound mean but think about it….Goldens are supposed to be good with kids, right? If your child falls on your large dog with a hurt leg, do you want the dog to growl or snip? Nope! We make sure that the most “forgiving” puppies go to homes with children). We check which dogs are more motivated by food, or more motivated by their people, which might sound very simple, but a dog that isn’t food/treat motivated can be EXCEPTIONALLY hard to train, and that isn’t a dog I want to place in a home that consists of first time dog owners. A dog that isn’t food motivated will struggle to succeed as a therapy dog.  Importantly we test and see how high/moderate/or low a dog’s activity level is, and I match that accordingly. If I have a dog that is very sensitive to noise, I will not place that dog in a home with many small children….for one, that puppy will not thrive in the home, it will be hard to train, and be shy, and will just not end up being its best “self”……that can end up in disaster, and even if you want to look at really worst case scenario, a truly scared dog in a home full of noisy kiddos that keep pushing, pushing, pushing, could end up seeing a dog bite, but thankfully that rarely if ever happens with a golden. What you do see is a dog that isn’t happy because he isn’t in his BEST life, and a family that isn’t happy because that dog is hard to train, because he isn’t living up to what they thought he would. So, this all being said…..we now ask lots of questions, and we temperament test and we strongly urge our families to pick a puppy we suggest with careful thought and care, or between two puppies. Lots of times the puppy we suggest ends up being the one they loved the most! Which is great. <3. We have had so much WONDERFUL feedback from our families since we’ve started doing it this way. So please, trust in us, we know these babies the best!  We temperament test any time after the puppies are 49 days old(for the most accurate info).  We send at least weekly email updates and photos, and lots of fun info about the puppies, so even though you won’t know which one is yours until 7 weeks old, you still get plenty of updates and pics.  Lastly, we do still do our meet and greets with the puppies, filling you in on the temperament testing, etc, in order of deposit placed, in case there is any problem with our selection, so we can make sure to honor the decision making process to the best of our ability, while still advocating for the best fit for each pup!  

We send 8 weekly emails, from a “just born” email to a going home email, and then one checking in, in the weeks after your pup is home.  Those emails contain tons of great info, updates and debatably most improtantly, PICS! 

We do “selection day” when the puppies are about 7 weeks old.  We explain the temperament testing we do, go over the details in your application to make sure we are suggesting the best fit, and most importantly, show you a very adorable puppy that you get to love forever! <3. We have always offered the option to come to our farm for this or to video chat(depending on customer preference) however due to Covid, we are only offering this via Facetime/Video chat at this time.